Shipping Policy

Thank you for shopping with us. We aim to process and ship every order as quickly as possible. Please read the information below regarding our shipping process.

Processing & Shipping

• Orders are shipped on business days only (Monday to Friday). Orders placed during weekends or public holidays will be processed on the next business day.

• Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

If you have not received a tracking email within a reasonable time after placing your order, please contact our customer support team.

Delivery Times

Estimated delivery times are:

• The Netherlands: 1–2 business days

• Belgium: 1–2 business days

For international orders, delivery times depend on the local postal service and customs procedures in the destination country. Because these factors are outside of our control, we recommend using the tracking link provided in your shipping confirmation email for the most up-to-date delivery information.

Please note that all delivery times are estimates and may vary due to circumstances beyond our control.

Delayed or Missing Shipments

If your tracking information has not been updated for several days, please don't hesitate to contact us through one of the following channels:

• Email

• WhatsApp

• Contact form on our website

We will investigate the shipment with the carrier. If the package is confirmed to be lost in transit, we will arrange a replacement shipment at no additional cost.

Questions

If you have any questions regarding your shipment or delivery, our customer support team is always happy to help.